Terms and Conditions

1. About these terms

This website is run by Own Your IT Factory, doing business as Own Your IT. By using this site, creating an account or placing an order, you agree to these terms. If you don’t agree, please don’t use the site. We may update these terms from time to time; the date above shows the latest version, and continuing to use the site means you accept the update.

2. Who can buy

You must be at least 18 years old, or the age of majority where you live, to place an order. If you’re younger, a parent or guardian must place the order for you.

3. Orders and pricing

Prices are in U.S. dollars and shown before shipping and tax, which are added at checkout. We may refuse, cancel or limit any order, including for suspected fraud or because an item is unavailable or priced or described incorrectly. If we cancel an order after you’ve paid, we refund you in full. We may change prices and products at any time without notice.

4. Payment

Payments are processed by Stripe and PayPal. We don’t see or store your full card number. By ordering, you confirm you’re allowed to use the payment method you choose.

5. Made-to-order products and production

Merchandise is printed or produced to order by a third-party print partner after you buy. Colors on screen may differ from the finished item, and product photos, mockups and descriptions, some of which may be created with AI tools, are for illustration and may not match exactly.

6. Shipping

Shipping rates and any free-shipping threshold are shown at checkout; at the time of writing, orders over $100 ship free within the U.S. Delivery estimates are not guaranteed, and carrier delays are outside our control. Risk of loss passes to you when the carrier delivers the order to the address you gave us. Import duties, taxes and customs fees for orders outside the U.S. are your responsibility.

7. Returns

Our Returns and Replacements policy explains what we replace or refund, and is part of these terms.

8. The quiz and your results

The Own Your IT quiz and its results are a tool for reflection and personal development. They are for general information only, are not a diagnosis, and are not medical, psychological, legal, financial or other professional advice. Please talk to a qualified professional about your own situation, and don’t delay seeking professional help because of something you read or a result you received here. You use the quiz and act on its results at your own risk.

9. Book excerpts and website content

The book Own Your IT, its excerpts, the quiz, text, images, logos, videos and other content on this site belong to Own Your IT Factory, Cedric Clark and Randall Ian Thames, or are used with permission, and are protected by copyright and trademark law. You may read and download excerpts for your own personal, non-commercial use. You may not copy, republish, sell, post or distribute them, or use them to train AI systems, without our written permission.

10. Coaching and our email list

Joining our coaching interest list or email list is not a commitment from you, and it is not an offer or promise of coaching, services or any particular result from us. We may contact you about coaching, events and offers as described in our Privacy Policy, and you can unsubscribe at any time. Any paid coaching or program will have its own terms.

11. Results are not guaranteed

The book, quiz, content and any coaching are educational. Your results depend on many factors, including your effort, and we make no promise or guarantee about outcomes.

12. Your content

If you send us a comment, message, review or other content, you give us a non-exclusive, free, worldwide right to use, display and share it for running and promoting our business. You confirm it is yours to share and that it doesn’t break the law or anyone’s rights. We may remove content at our discretion.

13. Third-party links and services

The site links to services we don’t control, such as Amazon, social media, payment providers and our print partner. We aren’t responsible for their content, products or policies, and your dealings with them are governed by their terms.

14. Disclaimer

The site, its content and our products are provided “as is” and “as available.” To the fullest extent the law allows, we make no warranties of any kind, express or implied, including about merchantability, fitness for a particular purpose, accuracy or uninterrupted service. Product descriptions and information on the site may contain errors, and we don’t guarantee they are complete or current.

15. Limit of liability

To the fullest extent the law allows, we are not liable for indirect, incidental, special, consequential or punitive damages, or lost profits, arising from your use of the site or products. Our total liability to you for any claim is limited to the greater of $100 or the amount you paid us in the 12 months before the claim. Nothing in these terms limits liability that the law does not allow us to limit, such as for death or personal injury caused by negligence and fraud.

16. Indemnity

You agree to cover our reasonable costs, including legal fees, if a claim is brought against us because you broke these terms, misused the site, or infringed anyone’s rights.

17. Governing law and disputes

These terms are governed by the laws of Texas, without regard to conflict-of-law rules. Any claim must be brought within one year after it arises.

18. Other terms

If any part of these terms is found unenforceable, the rest stays in effect. These terms, with our Returns Policy and Privacy Policy, are the whole agreement between us about the site.

19. Contact

[email protected]